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TJMcMeley Intermediate
Joined: April 19 2007 Location: United States Posts: 20
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Posted: May 29 2007 at 10:41am | IP Logged
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Hello,
I a getting an error thrown from OpenTxIvrChannel,error code 112, telling me we hit the limit of 4 four independent transmit IVR outputs per phone line.
What is odd is, we have a phone line per device, and should only be using one channel per phone line.
Below is the code for opening OpenTxIvrChannel, deviceID is a counter and each device (there are 10) is a unique mumber.
Channel.OpenTxIvrChannel(MediaEngine:=LanScape_Engine, _
PhoneLine:=DeviceID, ChannelNumber:=DeviceID)
Please advise.
TJ
__________________ TJ
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support Administrator
Joined: January 26 2005 Location: United States Posts: 1666
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Posted: May 29 2007 at 11:38am | IP Logged
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Hi TJ,
You will have to inspect the values being passed to the OpenTxIvrChannel() API procedure. The following values are important:
PhoneLine:
This value should be in the range of 0 to (to max number of phone lines -1)
ChannelNumber:
This value should be in the range of 0–3.
If you are getting the error code SipIvrBadChannel, then you are exceeding the value for the ChannelNumber.
If this info does not solve your problem, please repost.
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TJMcMeley Intermediate
Joined: April 19 2007 Location: United States Posts: 20
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Posted: May 29 2007 at 11:41am | IP Logged
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Hi,
Ah, yes, i saw that about 5 minutes after I posted, sorry about that. Will repost if fixing the channel to '0' does not correct it, but it should.
Thanks
TJ
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support Administrator
Joined: January 26 2005 Location: United States Posts: 1666
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Posted: May 29 2007 at 11:53am | IP Logged
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TJ,
No worries. As long as we can keep you moving forward we are happy. :)
Thanks,
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