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LanScape VOIP Media Engine™ - Technical Support
 LanScape Support Forum -> LanScape VOIP Media Engine™ - Technical Support
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BMV_Thomas
Intermediate
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Joined: December 26 2007
Location: Germany
Posts: 32
Posted: December 26 2007 at 7:37am | IP Logged Quote BMV_Thomas

Hi,

I have two problems after upgrade from trial to normal licence.
First the project I build was running with the trial version. With the legal one I get an error if I try to make two calls at the same time. The error I get, will be always SipCallAlreadyInProgress.
So I try to make a test with the VB:Net sample with the same result.

So I try to look for a newer version to download, but my ftp account looks like disabled.
Some issue what’s going wrong?


Regards
Thomas

I use v5.12.7.22, Visual Studio 2005 with VB.Net, The same project with the trial version is running fine.
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support
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Joined: January 26 2005
Location: United States
Posts: 1666
Posted: December 26 2007 at 9:42am | IP Logged Quote support

Hi Thomas,

We will look into it right away. Hang on until we post again shortly...

Support
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support
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Location: United States
Posts: 1666
Posted: December 26 2007 at 12:02pm | IP Logged Quote support

Thomas,

About your support FTP account:
Your support FTP account automatically gets disabled after a few days unless we need to exchange file images with each other. Right now it is disabled.



Your product image looks OK. Here is what we did:

1)
We took your product image and installed it to a new machine.

2)
Copied your license file “LanScapeVME.vb” to the test vb app folder:

“C:\Program Files\LanScape\VOIP Media Engine\5.12\Software Examples .NET\Vb\SimpleMakeCall\SimpleMakeCall”

3)
Rebuilt and tested the vb sample to make sure it could make a single call. It worked as expected.

4)
We modified the vb sample to make two consecutive calls at the same time. It worked as expected.

Things to verify:
Make sure you are using the proper “LanScapeVME.vb” license file in your build and also make sure you start the media engine using the SWITCH_LINE line mode in the startup parameters. The PHONE_LINE mode enum value is no longer supported but still remains in the managed code wrapper. We will remove it from the managed code wrapper in the next revision.

Verify the changes that were recommended above and repost if you are still having problems.

Support

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BMV_Thomas
Intermediate
Intermediate


Joined: December 26 2007
Location: Germany
Posts: 32
Posted: December 30 2007 at 6:10pm | IP Logged Quote BMV_Thomas

Hi,

thanks for help, but I do not find the error.
I check the microcode file and the line mode, make the test with my windows vista system without a result. Make the same test with a fresh windows XP system, but whatever I do, I get the error SipCallAlreadyInProgress.

So is it possible to get your changes of the VB sample to make two calls?
Regards
Thomas
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support
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Location: United States
Posts: 1666
Posted: January 03 2008 at 10:59am | IP Logged Quote support

Hi Thomas,

Sorry for the delay, we are back now from the holiday break.

We have placed the test VB.net test code in your support FTP account. See the SimpleMakeCall.zip file image. The changes are really modest.

Support
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BMV_Thomas
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Joined: December 26 2007
Location: Germany
Posts: 32
Posted: January 03 2008 at 1:28pm | IP Logged Quote BMV_Thomas

Thanks a lot, will be response later.

Regards
Thomas
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