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bitherder
Intermediate
Joined: August 14 2007
Location: United States
Posts: 9
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| Posted: January 31 2008 at 7:47am | IP Logged
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I have a new PC and need to move my LanScape license to it prior to decommissioning the original computer. Your license Manager app requires a filename ending in .lic - but there is no such file.
I have other information such as order number, etc. but I am reluctant to post that private data in a public forum. Email directly to support is returned undelivered.
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support
Administrator
Joined: January 26 2005
Location: United States
Posts: 1666
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| Posted: January 31 2008 at 10:31am | IP Logged
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Hi Skip,
For development purposes you can install your media engine product image to whatever host computers you require. Just reinstall with your original install info and you should be fine. See your original “CustomerLog.html” file for the install info.
If this does not answer your question properly, just repost with more info.
Returned Emails:
Sorry for that. We had to change email addresses a few weeks ago due to huge loads of spam. We will send you a direct email address for use in the future.
Here are a couple of email forms at the LanScape web site that can also be used to send us email directly:
Sales and Marketing Inquiries:
http://www.lanscapecorp.com/ASP%20Files/SalesAndMarketing.as p
General “Contact Us” page:
http://www.lanscapecorp.com/ASP%20Files/ContactUs.asp
Thanks,
Support
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LanScape Support Forum -> LanScape VOIP Media Engine™ - Technical Support
Topic: How to move my license
