LanScape Support Forum: User Agent State

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SIP Proxy and Media Proxy - Pre-Sales Technical Support
LanScape Support Forum -> SIP Proxy and Media Proxy - Pre-Sales Technical Support

Topic: User Agent State

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jucha
Intermediate

Joined: May 16 2007
Posts: 2

Posted: May 16 2007 at 11:13am \| IP Logged

I have a IVR based on Intel HMP, and i want to use a sip Proxy for register hmp sesion.

The ivr make transfer, but i want to check the user agents state, befote to make transfer. I can to acces the databse to know the agent status?

support
Administrator

Joined: January 26 2005
Location: United States
Posts: 1666

Posted: May 16 2007 at 11:57am \| IP Logged

Hi jucha,

Thanks for your post to this forum.

We may have a small bit of a language problem between us but we think we understand your question.

If you use our Centrex Proxy server as part of your VOIP deployment, then yes you will have access to the registrar database the proxy supports. Your IVR deployment will be able to determine if the destination User agent for the transfer is registered and can accept the transfer.

You may want to elaborate your question more in case we do not entirely understand your initial question.

Support

jucha
Intermediate

Joined: May 16 2007
Posts: 2

Posted: May 16 2007 at 3:53pm \| IP Logged

I can to determine in the registrar database the status agent, like Available, Busy, DND?

What database provides in your install, or i can to choice like sqlserver 2005?

support
Administrator

Joined: January 26 2005
Location: United States
Posts: 1666

Posted: May 17 2007 at 8:06am \| IP Logged

Hi jucha,

The registrar database contains information so that the proxy can route calls to the destination (registered) SIP device (User agent or UA).

So the registrar database holds information when a UA can receive a call. We can not use the registrar database to determine individual call states of any specific UA - states like Available, busy or "do not disturb".

You can select any database technology you want. The proxy communicates with the registrar database using and ODBC connection. If you can get an ODBC driver for your database you want to deploy, then you can use that database technology for the registrar database.

Support

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