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tetabara
Intermediate
Joined: July 18 2007
Location: Brazil
Posts: 2
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| Posted: July 18 2007 at 1:33pm | IP Logged
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Hi,
We are a Call Center with 50 agents.
We want to develop a softphone that each agent will use to connect on Asterisk PBX.
Do we have to buy one licence per agent or one single license ???
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support
Administrator
Joined: January 26 2005
Location: United States
Posts: 1666
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| Posted: July 19 2007 at 1:02pm | IP Logged
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Hi tetabara,
We are not completely sure what your deployment model is. Here is additional info that may help:
Scenario 1:
If you are developing a call center solution that you will sell to other customers and you want to license the VOIP Media Engine to be used in your call center soft phones, we ask that you purchase a new VOIP Media Engine license for each call center (system) deployed to your customers. Deploy as many soft phones per call center as you need.
Scenario 2:
If you are developing a soft phone for your own call center use, simply purchase a single VOIP Media Engine license and develop your soft phones. Deploy as many as you need for your private call center.
Repost is necessary,
Thanks,
Support
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tetabara
Intermediate
Joined: July 18 2007
Location: Brazil
Posts: 2
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| Posted: July 19 2007 at 1:31pm | IP Logged
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Just to check if i'm right...
I have the second scenario, so I just have to purchase the LanScape VOIP Media Engine™ - Supports 1 network phone line at USD 299,95 and may deploy on as many agents as I want on my private call center ???
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support
Administrator
Joined: January 26 2005
Location: United States
Posts: 1666
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| Posted: July 19 2007 at 2:39pm | IP Logged
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Yes, that is correct.
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LanScape Support Forum -> LanScape VOIP Media Engine™ - Pre-Sales Technical Support
Topic: License
