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mfitzgerald
Vetran
Joined: June 14 2006
Location: United States
Posts: 142
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| Posted: August 14 2006 at 5:30pm | IP Logged
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Our application and LanScape have been merged together successfully. Everything is running smoothly.
Now we are looking at having an automatic response to play back through the phone that both the caller and the operator can hear. This can be an automatic greeting, but we prefer to trigger it on a specific event. I was looking through the forum and the help file and failed to see anything regarding this specific question. We are not wishing to work with an IVR at this time, just simply to play a wave file through the VoIP media engine that both the caller and the operator can hear.
Hoping to be pointed in the right direction.
Thank you.
Fitz
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support
Administrator
Joined: January 26 2005
Location: United States
Posts: 1666
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| Posted: August 15 2006 at 9:57am | IP Logged
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Hi Fitz,
We will put together a sample application that will show you the basics of how to do this. Hang on until we post back.
Support
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support
Administrator
Joined: January 26 2005
Location: United States
Posts: 1666
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| Posted: August 15 2006 at 4:44pm | IP Logged
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Hi Fitz,
We have added a new software example to the Media Engine distribution that will help explain how to stream wave file sample data to any phone line and to the local multimedia playback device.
The new software example is a simple Win32 console application that shows the Tx IVR phone line support and the local audio output interfaces in use.
To download the software example source code, please access the following link:
Playback Wave File Software Example
Here is the description from the sample software readme.txt file for the app:
Code:
Playback wave file App:
This console application exists to show a simple
technique that can be used to stream wave file data
to any available phone line using the phone line's
transmit IVR interface.
The example application also shows how to stream
wave file data to one of the local audio playback
outputs.
The sample application initializes the media engine
and then waits for incoming phone calls. When a
phone call is detected, the application will stream
wave file data to the phone line (using the phone
line's Tx IVR outputs) and to the local multimedia
playback hardware (using the audio output media
interface).
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LanScape Support Forum -> LanScape VOIP Media Engine™ - Pre-Sales Technical Support
Topic: Play Audio File
