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LanScape VOIP Media Engine™ - Pre-Sales Technical Support
 LanScape Support Forum -> LanScape VOIP Media Engine™ - Pre-Sales Technical Support
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micro
Intermediate
Intermediate


Joined: May 19 2006
Posts: 20
Posted: May 23 2006 at 12:06pm | IP Logged Quote micro

hi,

I am sorry to trouble you with many questions, but its a must for us to test the version in its entirity before buying.

>> is the g729 licensed codec bought by you ? and is the voice quality fine on multiple lines ?
>> Whats the form of the paid version ? i mean is it given in the same way as the trial version or there is a dll/activex given ?
>> is there any money back guarentee if the functions dont work properly ?

thanks for the response.
wishing you success
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support
Administrator
Administrator


Joined: January 26 2005
Location: United States
Posts: 1666
Posted: May 23 2006 at 12:28pm | IP Logged Quote support

micro,

You >>>
Is the g729 licensed codec bought by you?

<<< Support
We have developed our own implementation of G729 and G729A that is integrated into the VOIP Media Engine. The implementation has been widely tested with other G729 vendor products and required much less computational power than most other implementations we investigated.

You >>>
Is the voice quality fine on multiple lines ?

<<< Support
For single line and multi line voice, G729 is excellent. We like it and iLBC very much.

You >>>
Whats the form of the paid version?

<<< Support
The trial and non trial versions are the same.

You >>>
Is there any money back guarentee if the functions dont work properly?

<<< Support
We can offer customers excellent pre-sales support and trial evaluations. However due to the digital nature of software, once you order and electronically download the product, it is yours to keep. If you find possible bugs/error, we are quick to respond.

All good questions. Repost as required.

Support
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