LanScape Support Forum: error message

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Topic: error message

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itche
Intermediate

Joined: November 01 2005
Posts: 1

Posted: November 01 2005 at 10:14am \| IP Logged

when trying to connect to the IVR example i'm geting the following error
--------------------------------------------------------
Runtime Error!
program .....\...\Dual Line IVR Server.exe

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more infomation.
--------------------------------------------------------

I am using the test drive version.
Thanks
Isack

lsadmin
Administrator

Joined: October 01 2003
Location: United States
Posts: 19

Posted: November 01 2005 at 11:28am \| IP Logged

Hi Isack,

Because you have the TRIAL installation you also have the source code for the example applications. Here is what you need to do:

1)
Build the DEBUG version of the Dual Line IVR Server app

2)
Run it under the debugger.

3)
Step the code until it blows up.

That should show you the error right away.

Also, we assume you received a Windows termination error. Take a screen shot of the Windows error dialog (a JPG, BMP or GIF file image is OK) and send it to support 'at' lanscapecorp.com.

Support

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