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LanScape VOIP Media Engine™ - Technical Support
 LanScape Support Forum -> LanScape VOIP Media Engine™ - Technical Support
Subject Topic: Brekeke SIP Inter-Op Issue Still Exist! Post ReplyPost New Topic
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speedvoip
Vetran
Vetran


Joined: August 07 2008
Location: Canada
Posts: 156
Posted: June 02 2009 at 12:17pm | IP Logged Quote speedvoip

Hi Randal:
When to get v6.0.0.12 official release? I want to take part in evaluation.

Thanks,

George
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support
Administrator
Administrator


Joined: January 26 2005
Location: United States
Posts: 1666
Posted: June 02 2009 at 12:26pm | IP Logged Quote support

Hi George,

We should have v6.0.0.12 released this week. We can then get you an “engineering release” that is time bombed for evaluation if you want.


Randal
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speedvoip
Vetran
Vetran


Joined: August 07 2008
Location: Canada
Posts: 156
Posted: June 02 2009 at 12:28pm | IP Logged Quote speedvoip

Hi Randal:
Too Great!! After ending of evaluation, I hope to get official release!

Thanks,

George
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support
Administrator
Administrator


Joined: January 26 2005
Location: United States
Posts: 1666
Posted: June 04 2009 at 3:00pm | IP Logged Quote support

Hi George,

Just an FYI: I will be looking onto the Brekeke INVITE issue right away tomorrow morning. We have to set up a new trial install of the Brekeke SIP server on a host machine before we can start.

I will post again...


Randal
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support
Administrator
Administrator


Joined: January 26 2005
Location: United States
Posts: 1666
Posted: June 05 2009 at 1:50pm | IP Logged Quote support

Hi George,

I think we found the issue. The issue appears to be associated with INVITE request “From:” header tags.

You did an excellent job regarding one of your previous postings (see the post dated: 13 May 2009 at 10:48am).

From that description, I was able to deploy a configuration here that exhibited the issue you described. The secondary INVITE requests that contained authentication information that were being sent to the Brekeke SIP server were indeed being turned immediately back to the media engine. Very weird.

My test VOIP deployment was in my private network but it completely models your deployment. I have:

1) A single 2 line media engine based soft phone at 192.168.1.2:5088
2) The Brekeke SIP server at 192.168.1.141:5060 (v2.2.6.2)
3) A LanScape PSTN VOIP gateway (using the media engine) at 192.168.1.80:5060

The soft phone registers directly with my PSTN gateway. The PSTN gateway will require authentication of REGISTER and INVITE requests. The Brekeke SIP server is set up as you previously described. The soft phone then places calls through the Brekeke SIP server – as an outgoing proxy.

The only way to track down issues like this is to use process of elimination and “good old” trial end error. SIP logs help and other SIP user agents can be used for comparison.

What I found was: The Brekeke SIP server must receive secondary INITE requests that contain the same call ID and From header tag as the original INVITE requests that was challenged by the SIP server. In other words, when the media engine sends a secondary INVITE (that contains authentication information for the PSTN gateway) to the Brekeke server, the secondary INVITE call ID and From header tag has to be maintained (the same as the originally challenged INVITE request).

The media engine used a different “From:” header tag in the authenticated INVITE requests. This appears to be causing the Brekeke Sip server to send the INVITE immediately back to the media engine based soft phone. As far as I know, the Brekeke SIP server should not be behaving this way. The authenticated INVITE SIP the media engine sends is valid as far as I know. You should probably contact the Brekeke guys and ask them to look into this issue. In the mean time, I have updated the media engine to use consistent “From:” header tags in authenticated INVITE requests. This appears to resolve the issue.

Here is a SIP log from our tests:

Code:


************* Log Opened (Jun 05 13:00:44) *************

>>>> TxTxTxTxTx (#1, [13:00:48.765] 0 Ms, To: 192.168.1.80:5060) >>>>
REGISTER sip:192.168.1.80 SIP/2.0
Via: SIP/2.0/UDP 192.168.1.2:5088;rport;branch=z9hG4bK01315685
From: <sip:1234@192.168.1.80>;tag=131bebf
To: <sip:1234@192.168.1.80>
Call-ID: eb6cbf0b-7ff9-46f7-a888-ba7a911d9987-00001fc4@192.168.1.2
CSeq: 3264672 REGISTER
Expires: 3600
Max-Forwards: 70
Contact: <sip:1234@192.168.1.2:5088>;user=phone
User-Agent: LanScape Utility Softphone/5.10.0.10
x-CustomHeader-Extension-1234: "Modified transmitted SIP message."
x-VOIP-SDK: LanScape VOIP Media Engine/6.0.0.13 (www.LanScapeCorp.com)
Content-Length: 0



<<<< RxRxRxRxRx (#1, [13:00:48.765] 0 Ms, From: 192.168.1.80:5060) <<<<
SIP/2.0 401 Unauthorized
Via: SIP/2.0/UDP 192.168.1.2:5088;rport;received=192.168.1.2;branch=z9hG4bK01315685
From: <sip:1234@192.168.1.80>;tag=131bebf
To: <sip:1234@192.168.1.80>;tag=ffe80100
Call-ID: eb6cbf0b-7ff9-46f7-a888-ba7a911d9987-00001fc4@192.168.1.2
CSeq: 3264672 REGISTER
WWW-Authenticate: Digest realm="TestRealm", algorithm=md5, 
 nonce="36ebbf21934e49e79e752228464d9e26", opaque="e3411cc13358477f96e65224f2728468"
User-Agent: LanScape Load Sharing PSTN Gateway/v3.6.0.1
x-CustomHeader-Extension-PSTN_Gateway_8: "Modified transmitted SIP message."
x-VOIP-SDK: LanScape VOIP Media Engine/6.0.0.12 (www.LanScapeCorp.com)
Content-Length: 0



>>>> TxTxTxTxTx (#2, [13:00:48.781] 16 Ms, To: 192.168.1.80:5060) >>>>
REGISTER sip:192.168.1.80 SIP/2.0
Via: SIP/2.0/UDP 192.168.1.2:5088;rport;branch=z9hG4bK0131c024
From: <sip:1234@192.168.1.80>;tag=131bebf
To: <sip:1234@192.168.1.80>
Call-ID: eb6cbf0b-7ff9-46f7-a888-ba7a911d9987-00001fc4@192.168.1.2
CSeq: 3264673 REGISTER
Authorization: Digest algorithm=md5,nonce="36ebbf21934e49e79e752228464d9e26",
 opaque="e3411cc13358477f96e65224f2728468",realm="TestRealm",
 response="7d719d69ea573c58de77f1291693f6fc",uri="sip:192.168.1.80",username="guest"
Expires: 3600
Max-Forwards: 70
Contact: <sip:1234@192.168.1.2:5088>;user=phone
User-Agent: LanScape Utility Softphone/5.10.0.10
x-CustomHeader-Extension-1234: "Modified transmitted SIP message."
x-VOIP-SDK: LanScape VOIP Media Engine/6.0.0.13 (www.LanScapeCorp.com)
Content-Length: 0



<<<< RxRxRxRxRx (#2, [13:00:48.781] 16 Ms, From: 192.168.1.80:5060) <<<<
SIP/2.0 200 OK
Via: SIP/2.0/UDP 192.168.1.2:5088;received=192.168.1.2;rport=5088;branch=z9hG4bK0131c024
From: <sip:1234@192.168.1.80>;tag=131bebf
To: <sip:1234@192.168.1.80>;tag=07140200
Call-ID: eb6cbf0b-7ff9-46f7-a888-ba7a911d9987-00001fc4@192.168.1.2
CSeq: 3264673 REGISTER
User-Agent: LanScape Load Sharing PSTN Gateway/v3.6.0.1
x-CustomHeader-Extension-PSTN_Gateway_8: "Modified transmitted SIP message."
x-VOIP-SDK: LanScape VOIP Media Engine/6.0.0.12 (www.LanScapeCorp.com)
Content-Length: 0



>>>> TxTxTxTxTx (#3, [13:00:52.656] 3875 Ms, To: 192.168.1.141:5060) >>>>
INVITE sip:1000@192.168.1.141 SIP/2.0
Via: SIP/2.0/UDP 192.168.1.2:5088;rport;branch=z9hG4bK0131bc51
From: "Extension 1234" <sip:1234@192.168.1.2:5088>;tag=1317ad9;x-UaId=xxxxx-yyyy-zzzzzz
To: <sip:1000@192.168.1.141>
Contact: <sip:1234@192.168.1.2:5088>;x-inst="VGVzdCBDYWxsIERhdGEgZnJvbSB0aGUgVlBob25lIGFwcC4="
Call-ID: 2d0d25e9-e317-451c-8790-9016799f3fe3-00001fc4@192.168.1.2
CSeq: 3247231 INVITE
Max-Forwards: 70
Organization: 44388BAF-8E86-4E68-8CB3-4ED9BB21E9C4
x-CustomHeader-Extension-1234: "Modified transmitted SIP message."
x-PhoneLine: 0
x-VOIP-SDK: LanScape VOIP Media Engine/6.0.0.13 (www.LanScapeCorp.com)
Content-Length: 222
User-Agent: LanScape Utility Softphone/5.10.0.10
Allow: INVITE, ACK, OPTIONS, BYE, CANCEL, SUBSCRIBE, NOTIFY
Content-Type: application/sdp

v=0
o=1234 20013593 20013593 IN IP4 192.168.1.2
s=LanScape
c=IN IP4 192.168.1.2
t=0 0
m=audio 38002 RTP/AVP 0 101
a=rtpmap:0 PCMU/8000/1
a=rtpmap:101 telephone-event/8000/1
a=sendrecv
a=ptime:20
a=fmtp:101 0-16



<<<< RxRxRxRxRx (#3, [13:00:52.890] 4109 Ms, From: 192.168.1.141:5060) <<<<
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 192.168.1.2:5088;rport=5088;branch=z9hG4bK0131bc51
From: "Extension 1234" <sip:1234@192.168.1.2:5088>;tag=1317ad9;x-UaId=xxxxx-yyyy-zzzzzz
To: <sip:1000@192.168.1.141>
Call-ID: 2d0d25e9-e317-451c-8790-9016799f3fe3-00001fc4@192.168.1.2
CSeq: 3247231 INVITE
Server: Brekeke SIP Server rev.276 Evaluation
Content-Length: 0



<<<< RxRxRxRxRx (#4, [13:00:52.890] 0 Ms, From: 192.168.1.141:5060) <<<<
SIP/2.0 401 Unauthorized
Via: SIP/2.0/UDP 192.168.1.2:5088;rport=5088;branch=z9hG4bK0131bc51
From: "Extension 1234" <sip:1234@192.168.1.2:5088>;tag=1317ad9;x-UaId=xxxxx-yyyy-zzzzzz
To: <sip:1000@192.168.1.141>;tag=ed700f00
Call-ID: 2d0d25e9-e317-451c-8790-9016799f3fe3-00001fc4@192.168.1.2
CSeq: 3247231 INVITE
WWW-Authenticate: Digest realm="TestRealm", algorithm=md5, 
 nonce="36ebbf21934e49e79e752228464d9e26", opaque="f8e08d66c0364844b2c90d9b57547562"
User-Agent: LanScape Load Sharing PSTN Gateway/v3.6.0.1
x-CustomHeader-Extension-PSTN_Gateway_8: "Modified transmitted SIP message."
x-VOIP-SDK: LanScape VOIP Media Engine/6.0.0.12 (www.LanScapeCorp.com)
Content-Length: 0



>>>> TxTxTxTxTx (#4, [13:00:52.906] 250 Ms, To: 192.168.1.141:5060) >>>>
ACK sip:1000@192.168.1.141 SIP/2.0
Via: SIP/2.0/UDP 192.168.1.2:5088;rport=5088;branch=z9hG4bK0131bc51
From: "Extension 1234" <sip:1234@192.168.1.2:5088>;tag=1317ad9;x-UaId=xxxxx-yyyy-zzzzzz
To: <sip:1000@192.168.1.141>;tag=ed700f00
Call-ID: 2d0d25e9-e317-451c-8790-9016799f3fe3-00001fc4@192.168.1.2
CSeq: 3247231 ACK
Max-Forwards: 70
User-Agent: LanScape Utility Softphone/5.10.0.10
x-CustomHeader-Extension-1234: "Modified transmitted SIP message."
x-PhoneLine: 0
x-VOIP-SDK: LanScape VOIP Media Engine/6.0.0.13 (www.LanScapeCorp.com)
Content-Length: 0



>>>> TxTxTxTxTx (#5, [13:00:52.921] 15 Ms, To: 192.168.1.141:5060) >>>>
INVITE sip:1000@192.168.1.141 SIP/2.0
Via: SIP/2.0/UDP 192.168.1.2:5088;rport;branch=z9hG4bK0131bd6c
From: "Extension 1234" <sip:1234@192.168.1.2:5088>;tag=1317ad9;x-UaId=xxxxx-yyyy-zzzzzz
To: <sip:1000@192.168.1.141>
Contact: <sip:1234@192.168.1.2:5088>;x-inst="VGVzdCBDYWxsIERhdGEgZnJvbSB0aGUgVlBob25lIGFwcC4="
Call-ID: 2d0d25e9-e317-451c-8790-9016799f3fe3-00001fc4@192.168.1.2
CSeq: 3247498 INVITE
Max-Forwards: 70
Organization: 44388BAF-8E86-4E68-8CB3-4ED9BB21E9C4
Authorization: Digest algorithm=md5,nonce="36ebbf21934e49e79e752228464d9e26",
 opaque="f8e08d66c0364844b2c90d9b57547562",realm="TestRealm",
 response="e31a60ae1a6b6356ec8216bb438df173",uri="sip:1000@192.168.1.141",username="guest"
x-CustomHeader-Extension-1234: "Modified transmitted SIP message."
x-PhoneLine: 0
x-VOIP-SDK: LanScape VOIP Media Engine/6.0.0.13 (www.LanScapeCorp.com)
Content-Length: 222
User-Agent: LanScape Utility Softphone/5.10.0.10
Allow: INVITE, ACK, OPTIONS, BYE, CANCEL, SUBSCRIBE, NOTIFY
Content-Type: application/sdp

v=0
o=1234 20013875 20013875 IN IP4 192.168.1.2
s=LanScape
c=IN IP4 192.168.1.2
t=0 0
m=audio 38002 RTP/AVP 0 101
a=rtpmap:0 PCMU/8000/1
a=rtpmap:101 telephone-event/8000/1
a=sendrecv
a=ptime:20
a=fmtp:101 0-16



<<<< RxRxRxRxRx (#5, [13:00:52.937] 47 Ms, From: 192.168.1.141:5060) <<<<
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 192.168.1.2:5088;rport=5088;branch=z9hG4bK0131bd6c
From: "Extension 1234" <sip:1234@192.168.1.2:5088>;tag=1317ad9;x-UaId=xxxxx-yyyy-zzzzzz
To: <sip:1000@192.168.1.141>
Call-ID: 2d0d25e9-e317-451c-8790-9016799f3fe3-00001fc4@192.168.1.2
CSeq: 3247498 INVITE
User-Agent: LanScape Load Sharing PSTN Gateway/v3.6.0.1
x-CustomHeader-Extension-PSTN_Gateway_8: "Modified transmitted SIP message."
x-PhoneLine: 0
x-VOIP-SDK: LanScape VOIP Media Engine/6.0.0.12 (www.LanScapeCorp.com)
Content-Length: 0



<<<< RxRxRxRxRx (#6, [13:00:52.937] 0 Ms, From: 192.168.1.141:5060) <<<<
SIP/2.0 180 Ringing
Via: SIP/2.0/UDP 192.168.1.2:5088;rport=5088;branch=z9hG4bK0131bd6c
From: "Extension 1234" <sip:1234@192.168.1.2:5088>;tag=1317ad9;x-UaId=xxxxx-yyyy-zzzzzz
To: <sip:1000@192.168.1.141>;tag=452398
Call-ID: 2d0d25e9-e317-451c-8790-9016799f3fe3-00001fc4@192.168.1.2
CSeq: 3247498 INVITE
User-Agent: LanScape Load Sharing PSTN Gateway/v3.6.0.1
x-CustomHeader-Extension-PSTN_Gateway_8: "Modified transmitted SIP message."
x-PhoneLine: 0
x-VOIP-SDK: LanScape VOIP Media Engine/6.0.0.12 (www.LanScapeCorp.com)
Content-Length: 0



<<<< RxRxRxRxRx (#7, [13:00:53.968] 1031 Ms, From: 192.168.1.141:5060) <<<<
SIP/2.0 200 OK
Via: SIP/2.0/UDP 192.168.1.2:5088;rport=5088;branch=z9hG4bK0131bd6c
Record-Route: <sip:192.168.1.141:5060>
From: "Extension 1234" <sip:1234@192.168.1.2:5088>;tag=1317ad9;x-UaId=xxxxx-yyyy-zzzzzz
To: <sip:1000@192.168.1.141>;tag=452398
Call-ID: 2d0d25e9-e317-451c-8790-9016799f3fe3-00001fc4@192.168.1.2
CSeq: 3247498 INVITE
Contact: <sip:PSTN_Gateway_8@192.168.1.141:5060>
Allow: INVITE, ACK, OPTIONS, BYE, CANCEL, SUBSCRIBE, NOTIFY
User-Agent: LanScape Load Sharing PSTN Gateway/v3.6.0.1
x-CustomHeader-Extension-PSTN_Gateway_8: "Modified transmitted SIP message."
x-PhoneLine: 0
x-VOIP-SDK: LanScape VOIP Media Engine/6.0.0.12 (www.LanScapeCorp.com)
Content-Type: application/sdp
Content-Length: 231

v=0
o=LanScape 2147483647 2147483647 IN IP4 192.168.1.80
s=LanScape
c=IN IP4 192.168.1.80
t=0 0
m=audio 5064 RTP/AVP 0 101
a=rtpmap:0 PCMU/8000/1
a=rtpmap:101 telephone-event/8000/1
a=sendrecv
a=ptime:20
a=fmtp:101 0-16


>>>> TxTxTxTxTx (#6, [13:00:53.968] 1047 Ms, To: 192.168.1.141:5060) >>>>
ACK sip:1000@192.168.1.141 SIP/2.0
Via: SIP/2.0/UDP 192.168.1.2:5088;rport=5088;branch=z9hG4bK0131bd6c
From: "Extension 1234" <sip:1234@192.168.1.2:5088>;tag=1317ad9;x-UaId=xxxxx-yyyy-zzzzzz
To: <sip:1000@192.168.1.141>;tag=452398
Call-ID: 2d0d25e9-e317-451c-8790-9016799f3fe3-00001fc4@192.168.1.2
CSeq: 3247498 ACK
Max-Forwards: 70
Route: <sip:192.168.1.141>,<sip:PSTN_Gateway_8@192.168.1.141>
User-Agent: LanScape Utility Softphone/5.10.0.10
x-CustomHeader-Extension-1234: "Modified transmitted SIP message."
x-PhoneLine: 0
x-VOIP-SDK: LanScape VOIP Media Engine/6.0.0.13 (www.LanScapeCorp.com)
Content-Length: 0



>>>> TxTxTxTxTx (#7, [13:01:03.562] 9594 Ms, To: 192.168.1.141:5060) >>>>
BYE sip:PSTN_Gateway_8@192.168.1.141 SIP/2.0
Via: SIP/2.0/UDP 192.168.1.2:5088;rport;branch=z9hG4bK0131ce68
From: "Extension 1234" <sip:1234@192.168.1.2:5088>;tag=1317ad9;x-UaId=xxxxx-yyyy-zzzzzz
To: <sip:1000@192.168.1.141>;tag=452398
Call-ID: 2d0d25e9-e317-451c-8790-9016799f3fe3-00001fc4@192.168.1.2
CSeq: 3247499 BYE
Max-Forwards: 70
Route: <sip:192.168.1.141>,<sip:PSTN_Gateway_8@192.168.1.141>
User-Agent: LanScape Utility Softphone/5.10.0.10
x-CustomHeader-Extension-1234: "Modified transmitted SIP message."
x-PhoneLine: 0
x-VOIP-SDK: LanScape VOIP Media Engine/6.0.0.13 (www.LanScapeCorp.com)
Content-Length: 0



<<<< RxRxRxRxRx (#8, [13:01:03.578] 9610 Ms, From: 192.168.1.141:5060) <<<<
SIP/2.0 200 OK
Via: SIP/2.0/UDP 192.168.1.2:5088;rport=5088;branch=z9hG4bK0131ce68
Record-Route: <sip:192.168.1.141:5060>
From: "Extension 1234" <sip:1234@192.168.1.2:5088>;tag=1317ad9;x-UaId=xxxxx-yyyy-zzzzzz
To: <sip:1000@192.168.1.141>;tag=452398
Call-ID: 2d0d25e9-e317-451c-8790-9016799f3fe3-00001fc4@192.168.1.2
CSeq: 3247499 BYE
User-Agent: LanScape Load Sharing PSTN Gateway/v3.6.0.1
x-CustomHeader-Extension-PSTN_Gateway_8: "Modified transmitted SIP message."
x-PhoneLine: 0
x-VOIP-SDK: LanScape VOIP Media Engine/6.0.0.12 (www.LanScapeCorp.com)
Content-Length: 0



>>>> TxTxTxTxTx (#8, [13:01:14.890] 11328 Ms, To: 192.168.1.80:5060) >>>>
REGISTER sip:192.168.1.80 SIP/2.0
Via: SIP/2.0/UDP 192.168.1.2:5088;rport;branch=z9hG4bK0132013c
From: <sip:1234@192.168.1.80>;tag=131b93f
To: <sip:1234@192.168.1.80>
Call-ID: eb6cbf0b-7ff9-46f7-a888-ba7a911d9987-00001fc4@192.168.1.2
CSeq: 3264674 REGISTER
Expires: 0
Max-Forwards: 70
Contact: <sip:1234@192.168.1.2:5088>;user=phone
User-Agent: LanScape Utility Softphone/5.10.0.10
x-CustomHeader-Extension-1234: "Modified transmitted SIP message."
x-VOIP-SDK: LanScape VOIP Media Engine/6.0.0.13 (www.LanScapeCorp.com)
Content-Length: 0



<<<< RxRxRxRxRx (#9, [13:01:14.890] 11312 Ms, From: 192.168.1.80:5060) <<<<
SIP/2.0 401 Unauthorized
Via: SIP/2.0/UDP 192.168.1.2:5088;rport;received=192.168.1.2;branch=z9hG4bK0132013c
From: <sip:1234@192.168.1.80>;tag=131b93f
To: <sip:1234@192.168.1.80>;tag=7ba70300
Call-ID: eb6cbf0b-7ff9-46f7-a888-ba7a911d9987-00001fc4@192.168.1.2
CSeq: 3264674 REGISTER
WWW-Authenticate: Digest realm="TestRealm", algorithm=md5, 
 nonce="e5ca40660fd74d508d4e4711e65ad402", opaque="69c764b24199494ca5e24e55e76d586f"
User-Agent: LanScape Load Sharing PSTN Gateway/v3.6.0.1
x-CustomHeader-Extension-PSTN_Gateway_8: "Modified transmitted SIP message."
x-VOIP-SDK: LanScape VOIP Media Engine/6.0.0.12 (www.LanScapeCorp.com)
Content-Length: 0



>>>> TxTxTxTxTx (#9, [13:01:14.906] 16 Ms, To: 192.168.1.80:5060) >>>>
REGISTER sip:192.168.1.80 SIP/2.0
Via: SIP/2.0/UDP 192.168.1.2:5088;rport;branch=z9hG4bK0131d1e8
From: <sip:1234@192.168.1.80>;tag=131b93f
To: <sip:1234@192.168.1.80>
Call-ID: eb6cbf0b-7ff9-46f7-a888-ba7a911d9987-00001fc4@192.168.1.2
CSeq: 3264675 REGISTER
Authorization: Digest algorithm=md5,nonce="e5ca40660fd74d508d4e4711e65ad402",
 opaque="69c764b24199494ca5e24e55e76d586f",realm="TestRealm",
 response="b0c25b0f8989fa9377c158993226a8af",uri="sip:192.168.1.80",username="guest"
Expires: 0
Max-Forwards: 70
Contact: <sip:1234@192.168.1.2:5088>;user=phone
User-Agent: LanScape Utility Softphone/5.10.0.10
x-CustomHeader-Extension-1234: "Modified transmitted SIP message."
x-VOIP-SDK: LanScape VOIP Media Engine/6.0.0.13 (www.LanScapeCorp.com)
Content-Length: 0



<<<< RxRxRxRxRx (#10, [13:01:14.906] 16 Ms, From: 192.168.1.80:5060) <<<<
SIP/2.0 200 OK
Via: SIP/2.0/UDP 192.168.1.2:5088;received=192.168.1.2;rport=5088;branch=z9hG4bK0131d1e8
From: <sip:1234@192.168.1.80>;tag=131b93f
To: <sip:1234@192.168.1.80>;tag=310e0400
Call-ID: eb6cbf0b-7ff9-46f7-a888-ba7a911d9987-00001fc4@192.168.1.2
CSeq: 3264675 REGISTER
User-Agent: LanScape Load Sharing PSTN Gateway/v3.6.0.1
x-CustomHeader-Extension-PSTN_Gateway_8: "Modified transmitted SIP message."
x-VOIP-SDK: LanScape VOIP Media Engine/6.0.0.12 (www.LanScapeCorp.com)
Content-Length: 0




************* Log Closed (Jun 05 13:01:19) *************



I have placed into your support FTP account an “engineering release” of v6.0.0.13 of the media engine. It is good until the end of this month. Use this image to test with your current VOIP deployment. Post back to this thread when you get further test results.

Hopefully we have finally resolved this issue.


Randal


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speedvoip
Vetran
Vetran


Joined: August 07 2008
Location: Canada
Posts: 156
Posted: June 07 2009 at 10:45am | IP Logged Quote speedvoip

Hi Randal:
Great news to know root cause for inter-op issue with Brekeke. I will test with v6.0.0.13 engineering release at our public network bed and address u feedback.

Thanks,

George
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speedvoip
Vetran
Vetran


Joined: August 07 2008
Location: Canada
Posts: 156
Posted: June 15 2009 at 3:14am | IP Logged Quote speedvoip

Hi Randal:
Over many intensive testing with Brekeke, I confirm that your latest engineering release has resolved inter-op issue successfully!

So thanks for your efforts. And we want to get official release for that. Pls tell me schedule!

Thanks,

George
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support
Administrator
Administrator


Joined: January 26 2005
Location: United States
Posts: 1666
Posted: June 15 2009 at 4:47pm | IP Logged Quote support

Hi George,

I am glad you were able to confirm the last media engine update.

We also received your email requesting updating of your current image. I will converse with you via direct email regarding updating your product image.

Thank you,


Randal

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speedvoip
Vetran
Vetran


Joined: August 07 2008
Location: Canada
Posts: 156
Posted: June 24 2009 at 1:24pm | IP Logged Quote speedvoip

Hi Randal:
I have send u two emails for media engine update. Pls check it and address me feedback. Maybe u are busy at v6.0.0.14 production.

Thanks,

George
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support
Administrator
Administrator


Joined: January 26 2005
Location: United States
Posts: 1666
Posted: June 25 2009 at 11:28am | IP Logged Quote support

Hello George,

Excuse the delay. Its just busy here…

We are expecting to release v6.0.0.15 media engine yet this week.

I can upgrade your current software for one-half the price.

Please go to the LanScape web store and submit a normal order for your product and we will process it.


Randal

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speedvoip
Vetran
Vetran


Joined: August 07 2008
Location: Canada
Posts: 156
Posted: June 25 2009 at 11:42am | IP Logged Quote speedvoip

Hi Randal:
After proceeding with normal order at web store, it does not display "Discount" rate, but full payment. So pls give me link to payment entry with one-half discount.

Thanks,

George
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support
Administrator
Administrator


Joined: January 26 2005
Location: United States
Posts: 1666
Posted: June 25 2009 at 12:14pm | IP Logged Quote support

Hi George,

Its OK to use the full payment link. Simply add a comment to the order form saying you should get half price discount.

We will process the order. The actual final total we will transact will be USD$224.65.



Randal

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speedvoip
Vetran
Vetran


Joined: August 07 2008
Location: Canada
Posts: 156
Posted: June 25 2009 at 1:05pm | IP Logged Quote speedvoip

Hi Randal:
I have placed order via web store. Pls check it and process it ASAP, coz current engineering release will expire at end of this month. We hope to get official release right now.

order number: 090626-43555

Thanks,

George
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support
Administrator
Administrator


Joined: January 26 2005
Location: United States
Posts: 1666
Posted: June 25 2009 at 3:23pm | IP Logged Quote support

Hello George,

Your VOIP Media Engine order has been processed. We processed the order for one half the normal license pricing as specified above.

Please download all the files in your support FTP account. You are receiving media engine version v6.0.0.15.

Thank you and your company for placing this current order.

Very best regards,

Randal

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