LanScape Support Forum: NOD32 detecting LS Proxies as Trojan

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Topic: NOD32 detecting LS Proxies as Trojan

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support
Administrator

Joined: January 26 2005
Location: United States
Posts: 1666

Posted: February 02 2010 at 2:58pm \| IP Logged

To all LanScape SIP/Media proxy customers:

We have received multiple customer reports that NOD32 Anti-virus software is detecting LanScape Centrex SIP proxies and LanScape Media proxies as containing the following trojan:

Win32/Genetik trojan

We have contacted the makers of NOD32 and have requested they change their virus signatures. It seems that NOD32 started detecting Ls proxy software as containing a trojan somewhere around mid January 2010.

Please know that Ls proxy software does not contain Trojans or malware of any kind. We regret any inconvenience this may cause you.

Thank you,

Randal

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