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alberto007 Intermediate
Joined: February 04 2014 Location: Spain Posts: 13
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Posted: January 22 2015 at 3:41am | IP Logged
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Hello,
We have a need to connect LanScape softphones to a Cisco Platform, is this possible?
One of our clients uses a Cisco CUCM 8.6.2 and we would like to make phone calls from a LanScape
softphone to a Cisco hadware phone, both of them connected to the Cisco platform, is this
possible?
Is there any specific configuration needed on the CUCM side or on the softphone side?
Thank you very much for your help.
Best regards,
Alberto.
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lsadmin Administrator
Joined: October 01 2003 Location: United States Posts: 19
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Posted: January 22 2015 at 8:22am | IP Logged
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Hi Albeto,
Are you talking about a soft phone you developed using our VOIP SDK?
If this is the case then the latest version of the VOIP SDK v6.0.1.21 has the highest interoperability with Cisco equipment and SIP/RTP calls should work fine… as long as codecs are negotiated properly.
If you have an older version of our VOIP SDK, you may have to purchase the latest version to ensure interoperability. You will have to try your version of the SDK and check your results.
When you configure CUCM, you should be able to treat your LanScape soft phone as a generic SIP endpoint.
Give it a try and post a few SIP logs to this forum. I’d like to see them.
RJ
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alberto007 Intermediate
Joined: February 04 2014 Location: Spain Posts: 13
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Posted: January 26 2015 at 6:44am | IP Logged
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Hi RJ,
Thank you very much for your response.
Have you ever done something similar with any version of the VOIP SDK?
Do you know which information is necessary to configure CUCM to authorize LanScape softphones?
We've never done this before, and the Cisco Platform is not ours, it's our client's, and we'd like help them to set everything up and make
this as easy as possible for them.
I'll keep you updated of our progress.
Many thanks for your help. Regards,
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support Administrator
Joined: January 26 2005 Location: United States Posts: 1666
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Posted: January 28 2015 at 10:55am | IP Logged
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Alberto,
Some of my other customers are using the VOIP SDK with Cisco call manager but they did their own configuration and setup. I do not have that information.
From the CUCM’s perspective, you should be able to create a new SIP endpoint for your softphone just like any other Cisco SIP phone. Our software will interoperate with their SIP equipment just fine. You may also have to specify some minimal SIP call routing on the CUCM sided but I am not sure.
As for giving you Cisco setup specifics, I do not have that information. If you guys get stuck, I will surely assist but it will have to be under a paid support situation with me.
Sorry I cannot be more helpful.
RJ
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alberto007 Intermediate
Joined: February 04 2014 Location: Spain Posts: 13
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Posted: January 28 2015 at 11:26am | IP Logged
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Hi RJ,
Thank you very much.
All right, we'll give it a try and let you know :)
Regards!
Alberto.
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